Senior Associate, Client Technical Support
Qualification
Minimum Graduates in any stream. (10+2+3)
Undergraduates with at least 12 months of international call center/ 24 months of domestic call center or any other work experience full time experience.
Requirements
Should be open to work in night shifts in a 24x7 environment
Should have excellent communication skills in English
Remains knowledgeable of Dells product line, current industry products and technologies
Focuses on delivering a positive customer experience according to Dell standards
Monitors and tracks issues to ensure accurate resolution
Desirable Requirements
2-4 years of relevant technical troubleshooting experience
Candidates with technical qualification (B.Tech/ BE with Computer Science and IT)
How to Apply: Candidates can apply online only.
Date of Interview: February 13, 2020